How Colliers EMEA Reduced Agency Spending with SmartRecruiters

“Talent management operated at a ‘base level’ around the world”, said Ben Handyside, Director of Talent Management for Colliers’ EMEA operation. Individual teams would collect and evaluate applications and resumes for individual positions, but they couldn’t track trends across these applications. Each country was unaware of deeper insights into the kinds of people applying and what experience those candidates had when interacting with the company.

“The business wanted to mature its view of its people in general, and to provide that support centrally,” Ben explained. Its people transformation plan included implementing a solution that could bring consistency to talent attraction and hiring across locations—and help Colliers fill the roles with employees who would contribute to its continued business growth.