Retail Benchmark Recruiting Metrics 2025

Published by John Bent on June 9, 2025

The retail industry is one of the largest employment sectors, employing more than 9 million people in the United States, 3.7 million in the United Kingdom, 3.1 million in France, and 1.3 million in Australia. Yet turnover is notoriously high, upwards of 60%, with employees frequently swapping jobs for better pay, better opportunities, or seasonal changes. With so much hiring activity, it’s helpful for retail recruiting teams to look at benchmark recruiting metrics that will help them see where they fit into the bigger picture, determine whether their own metrics are leading or lagging, and decide what interventions they can make.

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