As we navigate an uncertain climate, SmartRecruiters is more committed than ever to our mission of connecting people to jobs at scale.
March 17, 2020 - SmartRecruiters CEO Jerome Ternynck shares the steps our company has taken to ensure our customers and partners are supported during this trying time.
READ OUR LETTER TO CUSTOMERSOur employee safety and security is a top priority. All SmartRecruiters employees are now working remotely with full and secure access to our platform. This allows all our business operations to run as normal. We have made no changes to our availability or working hours. Our distributed team has always spanned multiple timezones, so you can expect from us the same levels of service and 24/7 worldwide support.
Our business contingency strategy outlines action plans for various emergency scenarios, with disaster recovery protocols in place.
We are confident in our system’s proven reliability and security capabilities. SmartRecruiters’ IT system architecture is built to tolerate extreme circumstances with minimal customer impact. All US- and Europe-based data centers are fully redundant and operational 24 hours a day, seven days a week. This allows for normal operation of customer data storage and privacy protection without issue.*
SmartRecruiters will continue investing in, and developing our platform as planned. For many candidates, this is a time of uncertainty, especially for those who have already lost their jobs. We also recognize that many organizations are in a hiring freeze or being forced to make difficult decisions. That’s why our focus this quarter is prioritizing features that benefit candidates, promote workforce redeployment, and improve team efficiency.
Our April 2020 release launches new features like Skip Approver, Multi-Location Job Posting, and CRM Campaigns Dashboard.
This program of Hiring Success workshops offers a deep dive into best practices across the Talent Acquisition landscape, including talent attraction strategies, leveraging CRM, ideal interview scorecards, process optimization, and more.
We will be organizing virtual Zoom user groups in 10 different cities and regions around the world so that you can connect with your peers for open discussions.
This free guide is a playbook for all TA leaders looking to transform their hiring, with actionable insights and real-world examples from SmartRecruiters’ customers on the people, process, and technology required to run a successful TA function.
SmartRecruiters’ own Jerome Ternynck distills 30 years of learning and leadership into this book. Readers will walk away with the ability to attract, select, and hire the best talent on a global scale.
*SmartRecruiters customers can continue working with confidence under the protection of our platform's full-coverage security, including secure file transfers (SFTP), encrypted custom reports, anti-malware and anti-virus software, secure logins via multi-factor authentication, a web application firewall to recognize and block all suspicious traffic, and secure VPN connections to access our development environments. The entire SmartRecruiters system is monitored 24/7 and all events are logged and analyzed by our Security Team.